Datadog

Customer Success Associate

Datadog(12 days ago)

HybridFull TimeJunior$70,436 - $93,324 (estimated)Customer Success
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About this role

A Customer Success Associate at Datadog focuses on building long-term strategic relationships with a high volume of customers to drive product adoption, retention, and growth opportunities. The role advocates for customers internally, supports successful product use, and operates within a hybrid workplace that emphasizes collaboration and professional development.

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Required Skills

  • Account Management
  • Customer Advocacy
  • Relationship Building
  • Upselling
  • Negotiation
  • Communication
  • Troubleshooting
  • Collaboration
  • Data Analysis
  • Onboarding
Datadog

About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.

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