Customer Success Manager

Lightricks(9 hours ago)

HybridFull TimeMedior$85,000 - $110,000Sales

About this role

A Customer Success role at Lightricks supporting enterprise, agency, and holding-company brands to maximize value from the company’s AI-driven content creation platform. The role acts as a strategic partner to customers and internal teams to inform product direction and support long-term account growth.

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Required Skills

Customer Onboarding
Account Management
Renewals
Retention
Upselling
Stakeholder Management
Executive Presence
SaaS Metrics
CRM
Data Reporting

+2 more

About Lightricks

lightricks.com

Lightricks is an AI technology company that builds creative tools to transform photo and video workflows for content creators, marketers, and professionals. Its portfolio includes mobile and web apps such as Facetune, Videoleap, and Photoleap plus solutions like Popular Pays, combining AI-powered editing, pro-level effects, and intuitive UX to make complex editing fast and accessible. The company emphasizes AI and open-source innovation to accelerate creative production across platforms and formats. Creators and teams choose Lightricks for mobile-first design, powerful automation, and real-time creative capabilities.