Customer Success Manager - Mid Market France - Paris - F/H/X - CDI

Partoo(7 months ago)

HybridFull TimeSenior$124,636 - $167,258 (estimated)Customer Success

About this role

This Customer Success role at Partoo is focused on managing and growing a Mid-Market French client portfolio for their Local Collaboration Platform. The position is based in Paris within the Customer Success department and involves end-to-end accompaniment of clients throughout their digital transformation projects. The role includes ensuring client satisfaction, demonstrating value, and driving renewals and expansion while collaborating closely with product and R&D teams. It sits in a fast-growing environment where feedback, continuous improvement, and cross-team collaboration are key.

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Required Skills

Customer Success
Account Management
Client Training
Project Management
KPI Monitoring
Business Review
Portfolio Growth
Renewal Management
Upselling
Cross Selling

+10 more

About Partoo

partoo.co

Partoo is a SaaS platform that helps multi-location and local businesses "stay close to their customers" by managing and improving their online presence across search engines, maps, directories and social platforms. It centralizes listings, reviews and messaging to boost local SEO, strengthen e-reputation, automate review collection/response, and drive customer acquisition. The product also offers analytics and team productivity features to monitor performance and workflows, plus integrations with major third-party platforms to keep business information consistent. Partoo serves clients internationally with multi-language support, targeting retailers, service providers and multi-site brands.