Customer Success Manager, SMB/Mid-Market
Pulley
About this role
Pulley is hiring an experienced Customer Success Manager to lead relationships with high-growth startups and scaling companies. The role involves ownership of strategic accounts, acting as a strategic advisor, and working cross-functionally to improve customer engagement and retention.
Skills
About Pulley
pulley.comPulley is a cap table and equity management platform built for founders and finance leaders to manage ownership, option plans, and fundraising. It provides scenario modeling, dilution and exit calculators, equity issuance workflows, and secure stakeholder portals so teams and investors see up‑to‑date ownership and documents. Pulley streamlines grant administration, compliance, and reporting as companies scale and integrates with common payroll, HR, and finance tools to keep records synchronized.
Recent company news
MetroWest Daily NewsWinch & Pulley Brewing Company prepares to open taproom and beer garden in Framingham
Sep 15, 2025
Inquirer.comLandlord Phil Pulley transferred ownership of West Philly apartments days before suspected arson, records show
Nov 24, 2025
NBC BostonNew taproom and beer garden opening soon in a space west of Boston
Sep 24, 2025
TechCrunchPulley, 645 Ventures, and Epigram Legal join the Disrupt 2025 agenda
Sep 5, 2025
Radio NWTNStewart Co. Native Named Next State Farm Bureau CEO
Jul 25, 2025
About Pulley
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pulley.
Salary
$118k – $137k
per year