Customer Success Manager, Strategic
Sprout Social(5 days ago)
About this role
A Customer Success Manager, Strategic at Sprout Social is part of the Sales & Customer Experience team focused on maximizing value for large enterprise customers of Sprout’s social media management platform. The role supports North American enterprise clients and contributes to improving overall customer experience and outcomes.
Required Skills
- Customer Success
- Relationship Management
- Account Management
- Enterprise Sales
- Product Adoption
- Strategic Guidance
- Cross-Functional Collaboration
- Presentation
- Salesforce
- Gainsight
About Sprout Social
sproutsocial.comSprout Social is a Chicago-based cloud platform (founded in 2010) for social media management that helps organizations plan, publish and measure their social presence. Its product suite covers publishing and scheduling, engagement and customer care, social listening, analytics and influencer marketing to drive social ROI. Trusted by over 30,000 brands, Sprout emphasizes collaboration, data-driven insights and integrations across major social channels, and offers a trial to get started.
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