Customer Success Manager, United Kingdom

AutogenAI(21 days ago)

RemoteFull TimeSenior$140,041 - $188,711 (estimated)Customer Success

About this role

AutogenAI is hiring a Customer Success Manager, EMEA to own and grow relationships with a portfolio of roughly 20 mid-market to enterprise customers using its generative AI SaaS platform for bid and proposal writing. The role is focused on ensuring customers realize value from the product while partnering cross-functionally with teams like Sales, Professional Services, Marketing, and Product. This position supports AutogenAI’s rapid growth by strengthening customer satisfaction, retention, and expansion across the EMEA region.

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Required Skills

Customer Success
Account Management
Stakeholder Management
Customer Adoption
Customer Retention
Renewals
Upselling
Cross-Selling
Onboarding
Implementation

+10 more

Qualifications

Bachelor’s Degree in Business
Bachelor’s Degree in Marketing

About AutogenAI

autogenai.com

AutogenAI delivers AI-powered proposal writing solutions that help businesses quickly generate tailored, professional sales and service proposals from briefs and reusable templates. The platform automates content creation, formatting, and boilerplate reuse while allowing teams to customize language and pricing for each prospect. Designed for sales, professional services, and agencies, AutogenAI supports collaboration and streamlined editing workflows to shorten proposal cycles and improve consistency. Its aim is to boost win rates and cut time spent on proposal production by combining natural language generation with business templates and tracking.