Novisto

Customer Success Manager

Novisto(12 days ago)

RemoteFull TimeMedior$92,296 - $123,325 (estimated)Customer Success
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About this role

The Customer Success Manager will own and lead enterprise customer relationships, managing a portfolio of roughly 20 accounts to drive adoption of Novisto and grow partnerships. The role focuses on ensuring customers achieve their ESG goals through close collaboration with product, engineering, and business teams, while delivering measurable value and advocating for customer needs. The role is customer-facing and centered on driving engagement, renewals, and expansion.

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Required Skills

  • Customer Success
  • Account Management
  • Relationship Building
  • Renewal Management
  • Project Management
  • Onboarding
  • Training
  • Stakeholder Management
  • Communication
  • Presentation

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Novisto

About Novisto

novisto.com

Novisto is a SaaS sustainability management platform that helps global enterprises collect, govern, analyze, and report ESG data. The software centralizes sustainability workflows and metrics, automates data consolidation and disclosure-ready reporting, and supports compliance with evolving standards. Novisto is designed to turn ESG strategy and data into measurable value through analytics, audit trails, and integrations with existing systems.

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