Customer Success Manager (United Kingdom)

Recast(1 month ago)

RemoteFull TimeMedior$50,000 - $75,000Customer Success

About this role

The Customer Success Manager for EMEA at Recast Software owns and nurtures relationships with a portfolio of direct customers across the region. The role serves as the primary point of contact, ensuring customers realize value from Recast’s endpoint management solutions while supporting renewals and expansions. It is highly cross-functional, working closely with support, product, and go-to-market teams to improve customer experience and outcomes. The position is remote within the UK and focused on a technically adept, enterprise customer base.

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Required Skills

Customer Relationships
Account Management
Technical Communication
Stakeholder Management
Customer Retention
Renewal Management
Revenue Growth
Playbook Development
Customer Advocacy
Trend Analysis

+10 more

Qualifications

2+ Years Customer Success Experience

About Recast

recastsoftware.com

Recast is a software company that extends Microsoft Configuration Manager, Intune, and other endpoint-management tools to help organizations achieve compliance and reclaim IT efficiency. Their products and integrations equip IT and security teams to automate workflows, improve device compliance reporting, and streamline endpoint management across the modern workplace. Positioned around the tagline “We make the modern workplace work,” Recast focuses on practical tools that simplify administration and reduce manual effort.