Customer Success Manager, Workflows
LSEG(4 months ago)
About this role
A Customer Success Manager at LSEG acts as a trusted advisor for Trading Desktop customers, primarily covering sell-side trading users. The role aims to connect clients to LSEG solutions and ensure those solutions are embedded into customer workflows to support long-term retention and expansion. The CSM collaborates with account and sales teams and provides customer insight to inform product direction.
Required Skills
- Customer Success
- Relationship Management
- Account Retention
- Training Delivery
- Stakeholder Management
- Onboarding
- Adoption Metrics
- Presentation Skills
- FX Trading
- Python
Qualifications
- Bachelor's Degree
About LSEG
lseg.comLSEG is your trusted global financial markets infrastructure and data provider. Discover how we deliver value for our customers.
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