Customer Success Manager

Spring Health

1 year ago

3.2 on Glassdoor

Remote

Full Time

Medior

9 applicants

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About this role

The Customer Success Manager at Spring Health is a full-time remote role that partners with mid-market and SMB customers to advance product adoption and drive customer outcomes. Reporting to the Manager of Customer Success, the role represents Spring Health to clients and supports the company’s mission to expand access to mental healthcare. The position contributes to retention, revenue growth, and long-term customer value through proactive, data-informed engagement.

Skills

Qualifications

Bachelor's Degree

About Spring Health

springhealth.com

Spring Health is an employer-focused mental health platform that uses assessment-driven technology and measurement-based care to deliver personalized treatment pathways. It pairs clinically proven digital tools with a network of therapists, coaches, and psychiatrists to provide therapy, coaching, medication management, and targeted programs. Spring Health’s platform removes barriers to access, matches employees to the right level of care quickly, and provides employers with outcomes and utilization data. Companies choose it to improve workforce well-being, engagement, and mental health outcomes while managing costs.