Customer Success Manager

Zefr(1 month ago)

HybridFull TimeManager$112,547 - $147,843 (estimated)Measurement

About this role

A Customer Success Manager at Zefr is responsible for managing relationships with clients using Zefr's measurement and targeting products. This role includes assisting clients with product implementation, providing strategic advice to meet KPIs, monitoring campaign performance, and identifying optimization opportunities. The manager will work closely with cross-functional teams to address client needs and improve product experiences, while leveraging their expertise in ad tech and measurement platforms to drive customer success.

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Required Skills

Customer Success
Client Support
Relationship Building
Strategic Advice
Onboarding Assistance
Campaign Monitoring
Data Analysis
Problem Solving
Communication Skills
Organizational Skills

+6 more

About Zefr

zefr.com

Zefr is a leading technology company specializing in AI-powered content classification for digital advertising, focusing on brand safety and suitability in complex social platforms. With patented AI technology, Zefr processes billions of content types daily to ensure brands' advertising effectiveness while upholding social responsibility and compliance. The company's solutions enable effective targeting and post-campaign verification, making them an essential partner for brands navigating the digital landscape. Zefr is committed to delivering transparency and innovative solutions, which positions them at the forefront of the brand suitability market.