Customer Success Manager
Cutover(27 days ago)
About this role
A Customer Success Manager at Cutover partners with enterprise financial-services customers to drive value from the Cutover platform and support long-term account success. The role focuses on customer lifecycle engagement, increasing platform adoption and MAU growth, and contributing to account health and retention. This is an early-to-mid career position with flexible location and an expectation of weekly presence in the NYC office.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Adoption
- Product Evangelism
- Data Analysis
- Relationship Building
- Project Management
- SaaS Tools
- Technical Proficiency
+2 more
About Cutover
cutover.comCutover is a cloud-hosted Collaborative Automation platform that provides automated runbooks and operational orchestration for enterprise technology teams. It connects people, processes, and tools to plan, execute, and audit complex activities such as IT and cyber disaster recovery, cloud migrations, and software releases. By coordinating teams and technology, Cutover reduces risk, accelerates migrations and releases, and improves operational visibility and accountability through automation, integrations, and reporting. Founded in 2013, the company has offices in London and New York.
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