Customer Success Manager
9amHealth
About this role
A Customer Success Manager at 9amHealth is responsible for managing a portfolio of clients post-sale, focusing on successful implementation and adoption of cardiometabolic health solutions. The role involves building relationships with key stakeholders, driving client satisfaction, and identifying opportunities for account growth through upselling and cross-selling. The CSM acts as a liaison among cross-functional teams, ensuring clients are informed and supported while utilizing data to optimize performance and demonstrate the impact of 9amHealth's offerings.
Skills
Qualifications
About 9amHealth
join9am.com9amHealth is a healthcare provider focused on simplifying whole body health, specializing in weight management, diabetes care, and heart health. They offer personalized care plans combined with access to specialists, prescription medications, and lifestyle adjustments, ensuring comprehensive support for patients. Their approach emphasizes holistic care while providing the necessary tools and resources to improve health outcomes. With a team of experts in obesity, nutrition, and behavioral health, 9amHealth aims to empower individuals to take charge of their health in a connected and supportive environment.
Recent company news
9amHealth to Expand Access to Obesity Management Treatment through New Employer Health Benefits Offering
Nov 21, 2025
Eli Lilly unveils new direct-to-employer model for weight loss drugs
Nov 21, 2025
9amHealth offers new employer obesity drug program
Nov 25, 2025
Mark Cuban Cost Plus Drug Company, 9amHealth partner for obesity meds
Jun 20, 2025
Mark Cuban Cost Plus Drugs Partners with 9amHealth to Offer Affordable GLP-1 Medications
Jun 18, 2025
About 9amHealth
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for 9amHealth.
Salary
$103k – $136k
per year