Customer Success Manager
project44(22 days ago)
About this role
Senior Customer Success Manager at project44 focused on the tech-touch customer segment within a fast-growing SaaS company that provides AI-driven supply chain visibility. The role is product-facing and will help shape strategy for scalable, self-guided customer programs while collaborating closely with product and operational teams to align offerings with customer needs.
Required Skills
- Customer Success
- Product Specialist
- Program Launch
- Onboarding
- Engagement
- Renewals
- Expansion
- Segmentation
- Data Analysis
- Process Optimization
+4 more
About project44
project44.comproject44 is a Decision Intelligence platform that delivers real-time, multimodal supply chain visibility and AI‑powered predictive insights under its Movement product. It ingests carrier and sensor data across road, rail, ocean and air, applies Supply Chain AI to generate predictive ETAs, exception alerts and optimization recommendations, and integrates with TMS/ERP systems via robust APIs. Global shippers, carriers and logistics providers use project44 for more accurate execution, faster issue resolution, and measurable reductions in cost and delivery risk.
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