Customer Success Manager
Cleo (US) (19 days ago)
About this role
A Senior Customer Success role at Cleo supporting enterprise SaaS customers and contributing to high client retention across a large customer base. The position helps shape the customer experience and supports service delivery and organizational growth initiatives within a fast-moving software company.
Required Skills
- Customer Success
- Account Management
- Relationship Building
- Stakeholder Management
- Executive Reviews
- Cross-Functional Collaboration
- Communication
- Presentation
- Problem Resolution
- Documentation
+2 more
About Cleo (US)
meetcleo.comCleo is an AI-powered, chat-first personal finance app that helps users manage spending, build budgets, track bills, and save money. The mobile app connects securely to bank accounts to categorize transactions, surface real‑time spending insights, and answer money questions through a conversational assistant. Cleo offers free core features alongside a paid tier with enhanced tools and personalized coaching, and is popular with younger, mobile-first consumers in the UK and US.
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