Customer Success Manager
Box(19 days ago)
About this role
An Enterprise Customer Success Manager at Box partners with new and existing enterprise customers to ensure successful adoption and satisfaction with Box’s intelligent content management platform. The role focuses on onboarding accounts, driving usage and retention, and aligning outcomes with executive stakeholders to expand Box's footprint.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Adoption
- Change Management
- Stakeholder Management
- Communication
- Technical Aptitude
- Salesforce
- Zendesk
+2 more
Qualifications
- Bachelors Degree
About Box
box.comBox is a cloud content management and file-sharing platform that helps organizations securely store, manage, and collaborate on files across devices and teams. It provides secure file sharing, content lifecycle and workflow automation, metadata/search, e-signature and analytics, and enterprise-grade security and compliance controls (encryption, DLP, CASB, SOC/ISO/HIPAA support). Box integrates with major productivity and business apps (Microsoft 365, Google Workspace, Salesforce, Slack), and exposes APIs and developer tools so companies can build custom apps and embed secure content services into their workflows. Companies choose Box for centralized governance, scalable cloud storage, and secure collaboration across distributed workforces.
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