Customer Success Manager
Degica(8 months ago)
About this role
A Customer Success Manager at KOMOJU supports merchants using the company’s cross-border payment platform, helping them expand into Japan and Asia. The role is part of a global, bilingual team focused on driving commercial outcomes and ensuring successful customer adoption of KOMOJU’s payment solutions. It combines customer engagement with a commercial focus in a fast-paced fintech environment.
Required Skills
- Account Management
- Upselling
- Cross-Selling
- CRM
- Data Analysis
- Communication
- Collaboration
- Japanese
- English
- Stakeholder Management
About Degica
degica.comKOMOJU is a multifunctional payment solution provided by Degica, designed to simplify payment processes for businesses operating in Japan. The platform offers a comprehensive suite of tools for payment processing, allowing companies to accept various payment methods seamlessly. KOMOJU is tailored to meet the unique needs of businesses, enhancing the ease of transactions and fostering growth in the digital economy. With a focus on reliability and innovation, KOMOJU aims to make payments straightforward and accessible for all merchants.