Customer Success Manager
Drone Sense
About this role
A Customer Success Manager at DroneSense serves as a trusted advisor for public safety agencies, focused on customer retention, long-term account growth, and successful adoption of drone software solutions. The role requires deep operational and regulatory knowledge of public safety UAS programs and FAA frameworks to support deployment and expansion of DroneSense offerings.
Skills
Qualifications
About Drone Sense
dronesense.comDroneSense is a drone management and collaboration platform relied on by public safety organizations around the world. It centralizes flight planning, fleet management, live video sharing, mission coordination, and airspace/compliance tools to give incident commanders real‑time situational awareness. The platform supports multi‑vendor aircraft and captures operational data for recordkeeping, analytics, and post‑incident review. DroneSense is designed to improve safety, efficiency, and accountability for emergency response and other public safety missions.
Recent company news
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About Drone Sense
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Drone Sense.
Salary
$96k – $127k
per year