Customer Success Manager 3

Behavox(1 month ago)

HybridFull TimeSenior$155,621 - $208,904 (estimated)Customer Success

About this role

A Customer Success Manager at Behavox helps ensure enterprise customers derive ongoing value from the company’s AI/ML data platform while contributing to the development of the Customer Success function. The role focuses on partnering with large financial services clients to support adoption and long-term relationship health. It sits within a global organization and helps shape scalable, customer-centric processes and playbooks.

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Required Skills

Customer Success
Account Expansion
Churn Reduction
Account Planning
Stakeholder Management
Executive Communication
Change Management
Revenue Generation
Problem Solving
Cross Functional

+4 more

About Behavox

behavox.com

Behavox is an AI-driven data and analytics platform that transforms communications and operational data into actionable insights to detect misconduct, manage regulatory compliance, and reduce risk. It ingests and normalizes communications, voice, trade and unstructured data and applies machine learning, NLP and behavioral analytics for surveillance, investigations and case management. Built for banks, broker‑dealers and large enterprises, Behavox provides real‑time monitoring, automated alerts, workflow tools and regulatory reporting to support compliance and supervisory programs. Customers rely on its scalable, secure AI capabilities to safeguard their business, speed investigations and improve regulatory outcomes.