Customer Success Manager
ComplyAdvantage(4 months ago)
About this role
A Customer Success Manager at this company helps clients achieve the best results with the anti-money laundering SaaS platform. The role involves building strong relationships with mid-market customers, onboarding, training, and supporting their ongoing needs, while collaborating with internal teams to improve the product and customer experience.
Required Skills
- Customer Success
- Account Management
- API
- Cloud Solutions
- Relationship Management
- Project Management
- B2B
- Onboarding
- Support
- Upselling
About ComplyAdvantage
complyadvantage.comComplyAdvantage is an AI-driven compliance company that helps banks, fintechs, and other regulated businesses detect financial crime, AML, sanctions, and fraud risk. Their platform combines proprietary global risk data, machine‑learning screening, transaction monitoring, and continuous watchlist coverage to automate labor‑intensive processes, reduce false positives, and cut onboarding times (they claim up to 95% of reviews can be automated and onboarding time halved). Delivered via APIs and integrations, ComplyAdvantage enables teams to scale investigations, streamline workflows, and stay current with evolving regulatory requirements.
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