Customer Success Manager
Plasmidsaurus(7 days ago)
About this role
Plasmidsaurus is seeking a Customer Success Manager to help scale its customer experience in the biotech and genomics industry. The role involves partnering with scientific clients to ensure seamless onboarding, support, and long-term success, while collaborating with internal teams to deliver results and gather feedback.
Required Skills
- Customer Success
- Account Management
- Genomics
- CRM Tools
- Scientific Fluency
- Communication
- Client Relations
- Workflow Optimization
- Biotech
- Lab Support
About Plasmidsaurus
plasmidsaurus.comPlasmidsaurus is a cutting-edge sequencing service provider specializing in a wide range of DNA sequencing solutions, including RNA-Seq, whole plasmid, amplicon, whole genome, AAV genome, and microbiome sequencing. The company emphasizes ultra-fast turnaround times and publication-grade accuracy, aimed at simplifying the sequencing process for scientists and researchers. Trusted by industry leaders and innovative institutions, Plasmidsaurus offers convenient online sample submissions and over 1,000 dropbox locations worldwide to facilitate easy access to their services. Their commitment to eliminating traditional sequencing headaches positions them as a revolutionary player in the genomic technology landscape.
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