Customer Success Representative - Sioux Falls, SD or Des Moines, IA
TerraClear
About this role
Customer Success Representative at TerraClear responsible for ensuring high customer satisfaction, retention, and growth among agricultural customers. The role supports post-sale engagement including onboarding, training, monitoring service delivery, and acting as the primary customer contact to translate farmer needs into product feedback and outcomes. It involves collaboration with sales, product, engineering, and finance to drive upsell and long-term customer success.
Skills
About TerraClear
terraclear.comTerraClear provides rock‑picking solutions for agriculture, helping farmers precisely locate and remove rocks from their fields. Their platform combines field scanning and data‑driven rock maps with equipment and services to find and clear rocks, reducing equipment damage, downtime, and planting disruption. Farmers use TerraClear to reclaim productive acres, improve planting operations, and increase overall farm safety and efficiency.
Recent company news
AgFunderNewsExclusive: From rocks to row crops, TerraClear broadens its capabilities with launch of fully autonomous robot
3 weeks ago
AI InsiderTerraClear Releases Autonomous Field Robot for Real-Time Rock, Weed Detection
2 weeks ago
MadronaTerraClear's Brent Frei on the Moment of Insight that Leads to Building a Product
Jul 18, 2024
TechCrunchRock-picking robotics startup TerraClear raises $25 million
May 26, 2021
Global AgInvestingNew TerraClear Chief Shares Vision for Robotics-Powered Rock Picking on US Farms
Aug 26, 2024
About TerraClear
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for TerraClear.
Salary
$65k – $75k
per year