Customer Success Specialist II, MM
RingCentral(1 year ago)
About this role
Acquire BPO is hiring a Customer Success Specialist II (MM) to support RingCentral’s customer success organization, focused on managing and nurturing customer relationships for its cloud communications and AI solutions (including RingSense AI). The role centers on supporting stakeholders to drive client satisfaction and retention across mid-market accounts while partnering closely with internal teams. The position sits within a global, cloud-based communications provider environment supported by an offshore BPO partner.
Required Skills
- Customer Success
- Account Management
- Customer Retention
- Churn Reduction
- Stakeholder Management
- Outbound Outreach
- Customer Feedback
- Cross-Functional Collaboration
- Renewals Support
- Pricing Sheets
+9 more
Qualifications
- Bachelor’s Degree
About RingCentral
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