Customer Success Manager 3

Behavox(1 month ago)

HybridFull TimeSenior$154,565 - $207,469 (estimated)Customer Success

About this role

A Customer Success Manager at Behavox supports the company’s mission of turning enterprise data into actionable insights for multinational companies. The role focuses on enabling long-term customer value for AI/ML-powered products used by large financial institutions and enterprises, contributing to customer retention and business growth.

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Required Skills

Customer Success
Account Expansion
Churn Reduction
Strategic Prioritization
Customer Analysis
Revenue Identification
Account Planning
Negotiation
Executive Engagement
Change Management

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About Behavox

behavox.com

Behavox is an AI-driven data and analytics platform that transforms communications and operational data into actionable insights to detect misconduct, manage regulatory compliance, and reduce risk. It ingests and normalizes communications, voice, trade and unstructured data and applies machine learning, NLP and behavioral analytics for surveillance, investigations and case management. Built for banks, broker‑dealers and large enterprises, Behavox provides real‑time monitoring, automated alerts, workflow tools and regulatory reporting to support compliance and supervisory programs. Customers rely on its scalable, secure AI capabilities to safeguard their business, speed investigations and improve regulatory outcomes.