Rubrik Job Board

Customer Success Specialist II

Rubrik Job Board(1 month ago)

Bangalore, IndiaOnsiteFull TimeMedior$83,556 - $112,554 (estimated)Customer Success
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About this role

The Customer Success Specialist II at Rubrik is a mid-level role based in Bangalore focused on ensuring customers realize value from Rubrik’s SaaS data protection and cloud solutions to drive retention and adoption. The position acts as a trusted advisor to enterprise accounts and collaborates closely with Product, Support, and Engineering teams to align customer objectives with Rubrik’s offerings. The role operates on an EST shift supporting global customers.

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Required Skills

  • Product Adoption
  • Usage Analytics
  • Technical Demos
  • Onboarding
  • Stakeholder Management
  • Documentation
  • Process Adherence
  • Customer Retention
  • Escalation Management
  • Cross-Team Collaboration

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Rubrik Job Board

About Rubrik Job Board

rubrik.com

Rubrik is a cloud‑native data security and management company that helps organizations protect, recover, and manage data across on‑premises, cloud, and SaaS environments. Its platform delivers Zero Trust Data Security—automating backup, immutable snapshots, rapid recovery, ransomware detection and orchestration—to provide resilience against cyberattacks and operational disruptions. Rubrik emphasizes automation, fast recovery, and simple cloud adoption to support enterprise backup, disaster recovery, and data governance at scale.

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