Customer Success Specialist

-ASG-(13 days ago)

HybridFull TimeMedior$60,000 - $65,000Customer Success

About this role

The Customer Success Specialist at Actabl focuses on driving product adoption and demonstrating ongoing value for Field customers. The role supports customers through a delegated email inbox while proactively managing high-growth accounts and designing scalable engagement plays with the CX Operations leadership to educate customers on product updates and best practices. It aims to ensure customers remain informed, successful, and positioned for long-term growth.

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Required Skills

Customer Education
Product Adoption
Relationship Management
Cross-Functional Communication
Churn Reduction
Data Analysis
Reporting
CRM
G Suite
Excel

Qualifications

Bachelor's Degree

About -ASG-

myflorida.com

MyFlorida is the official state portal for Florida that centralizes government services, resources, and information for residents, businesses, and visitors. The site provides links to agencies, contact pages, online services (like Florida 411), and executive office resources to simplify interaction with state government. Designed to be mobile-friendly and accessible, it features the State of Florida seal and promotes easy navigation to key services and news. The portal is maintained by Florida state government to streamline access to public programs, forms, and agency information.