Customer Success Team Lead
MySigrid(4 months ago)
About this role
The Customer Success Team Lead ensures client needs are understood and satisfied by coordinating closely with Executive Assistants and internal teams. The role focuses on maintaining work quality, driving continuous improvements, and promoting company values while supporting staff development and operational consistency. This position balances client relationship management with internal coaching and process oversight.
Required Skills
- Client Relationship
- Complaint Resolution
- Account Management
- Sales Calls
- Coaching
- Training
- Quality Auditing
- Process Improvement
- SOPs
- Communication
+4 more
About MySigrid
mysigrid.comMySigrid is a premier provider of executive assistant services and AI-driven solutions designed to optimize productivity and enhance leadership effectiveness. By combining skilled virtual assistants with advanced AI agents, MySigrid helps clients streamline tasks, automate workflows, and focus on strategic growth. Their offerings include services in remote staffing, digital marketing, and integrated support teams, making them a comprehensive growth partner for businesses looking to reclaim valuable time and increase efficiency.
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