Customer Support Agent
Equinix(15 days ago)
About this role
Equinix is seeking a customer support representative fluent in English and Spanish to provide technical and operational assistance to clients via email, phone, and chat. The role involves troubleshooting, documenting processes, and suggesting improvements to ensure high-quality service. It offers an opportunity to work in a global technology company focused on digital infrastructure.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- Documentation
- Process Improvement
About Equinix
equinix.comEquinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.
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