Customer Support Analyst
Bitso(2 days ago)
About this role
Bitso is seeking a Customer Support Agent to enhance their customer service for a global cryptocurrency platform in Latin America. The role involves managing customer inquiries, collaborating with internal teams, and providing empathetic support through various digital channels. It is part of a fast-growing, remote-first company committed to financial inclusion and innovation.
Required Skills
- Customer Service
- SupportChannels
- Zendesk
- Communication
- Problem Solving
About Bitso
bitso.comBitso is a crypto and stock investing platform that lets users buy, sell, and hold cryptocurrencies (like Bitcoin and Ethereum) and invest in global stocks through a single mobile app. The app also offers ways to earn yields, send and receive money, and manage portfolios securely. Millions of customers use Bitso to grow and move money with a streamlined, mobile-first experience. Bitso aims to simplify access to both crypto and traditional markets for retail investors.
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