Customer Support Representative - EMEA
WeTravel(8 days ago)
About this role
WeTravel is seeking a Customer Support Representative to assist travel organizers worldwide by resolving issues, answering questions, and collaborating with internal teams to improve user experience. The role involves remote work, supporting customers via various channels, and contributing to product and support process improvements in a fast-paced, international environment.
Required Skills
- Customer Support
- SaaS
- Intercom
- Zendesk
- Troubleshooting
- Product Knowledge
- Communication
- Support Tools
- Team Collaboration
- Content Management
About WeTravel
www.wetravel.comWeTravel is a platform designed for organizing group travel, providing tools that enable travel planners and companies to manage bookings and payments seamlessly. Focused on enhancing the travel experience, it allows organizers to create custom trips, collect payments, and communicate with participants effectively. WeTravel aims to simplify the logistics of group travel, making it easier for companies and individuals to coordinate and execute their travel plans.
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