Customer Support Associate
Convera(5 days ago)
About this role
A Customer Support Associate at Convera is responsible for handling customer inquiries, processing transactions, analyzing reports, and ensuring compliance to deliver high-quality customer service in the financial services sector. The role involves working independently or as part of a team, in office or remote, to support both internal and external clients.
Required Skills
- Customer Service
- Payment Processing
- Reporting
- Communication
- Regulatory Compliance
- Teamwork
- Time Management
- Microsoft Office
- Client Management
About Convera
convera.comConvera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.
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