Institutional Communications Associate
BHG Financial(4 years ago)
About this role
This role at BHG Financial provides support to partner institutions, focusing on managing inquiries related to loan portfolios and associated customer issues. The position involves handling written correspondence, tracking loan delinquencies in the Loan Management System, and organizing data for multiple reports. The employee will also assist both internal teams and external partners with institutional customer service needs. The job is fully remote within the United States and sits within a company culture that emphasizes leadership development, work/life balance, and employee growth.
Required Skills
- Customer Service
- Telephone Support
- Email Support
- Portfolio Support
- Loan Management
- Data Organization
- Report Preparation
- Documentation Review
- Delinquency Tracking
- Microsoft Office
+7 more
Qualifications
- Associates Degree
About BHG Financial
bhgfinancial.comBHG Financial is a lender that helps individuals and businesses secure flexible loans with a concierge-style service to fund major life and business milestones. Their site emphasizes an online application experience and loan sizes commonly in the $20,000–$250,000 range with customizable terms. BHG positions itself on personal service and fast access to capital for needs like debt consolidation, home or business projects, and other significant expenses.
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