Customer Support Engineer

InfyStrat(8 months ago)

HybridFull TimeMedior$102,878 - $136,344 (estimated)Customer Support

About this role

A Customer Support Engineer at InfyStrat is a client-facing technical role focused on ensuring customers successfully use the company's products. The position involves being the primary point of contact for technical inquiries and working with internal teams to improve the customer experience while supporting professional growth in a collaborative environment.

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Required Skills

Technical Support
Troubleshooting
Problem Solving
Communication
CRM
Documentation
Training
Networking
Databases
Programming

Qualifications

Bachelor's Degree in Computer Science or Information Technology

About InfyStrat

infystrat.com

InfyStrat Software Services is a technology company that specializes in providing innovative software solutions, including digital banking platforms, talent management systems, and field operation automation tools. Their service offerings span multiple domains, such as app development, blockchain technology, cloud infrastructure, and business process optimization. With a commitment to empowering various industries—ranging from finance and healthcare to education and logistics—InfyStrat aims to deliver comprehensive solutions that drive digital transformation and efficiency. The company also invests in professional development through its subsidiary, InfyStrat Academy, contributing to technology education across the region.

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