About this role
CloudWalk's Customer Support at InfinitePay is focused on understanding and resolving customer issues thoroughly, ensuring they are confident and capable with the product. The role involves using advanced AI tools, taking ownership of problems, and supporting customers in a fast-paced environment. It emphasizes continuous learning, effective communication, and technological adaptation.
Required Skills
- AI Tools
- Customer Service
- Problem Solving
- Communication
- Support Automation
- Technology Savvy
- Empathy
- Ownership
- Adaptability
- Product Knowledge
About CloudWalk
cloudwalk.ioCloudWalk is a payments infrastructure company on a mission to build the best payment network on Earth — and beyond. They provide a unified platform of payment products and services for businesses, merchants, and developers that simplify accepting, routing, and securing transactions. CloudWalk emphasizes AI and modern engineering across its stack to improve routing, risk/fraud prevention, and merchant experience. The company positions itself for scale and future expansion, targeting partners who need reliable, developer-friendly payments infrastructure.
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