Customer Support Representative

NimbleRx(5 months ago)

HybridFull TimeMedior$43,500 - $43,500Customer Support

About this role

This role serves as the first point of contact for Nimble’s patients and pharmacy partners, helping shape their overall experience with the company. The position is based in Tempe, AZ and supports Nimble’s mission to simplify access to healthcare through a technology-first pharmacy model. The role sits within a fast-growing startup environment that values collaboration, transparency, and patient-first care. The hire will work hybrid from the Tempe office, contributing to Nimble’s broader effort to improve pharmacies across America.

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Required Skills

Customer Support
High Volume Support
Critical Thinking
Troubleshooting
Cross Functional Collaboration
Multitasking
Written Communication
Verbal Communication
Empathetic Communication
Case Documentation

+8 more

Qualifications

Bachelor's Degree

About NimbleRx

nimblerx.com

NimbleRx is a pharmacy technology platform that streamlines prescription management, digital ordering, payments, delivery and patient engagement for independent and community pharmacies. The company offers solutions for effective marketing, operational efficiency and revenue optimization designed to increase retention and add new revenue streams. For patients NimbleRx provides an easy one-stop portal to fill, refill, pay, and manage prescription delivery. Pharmacies and manufacturers use the platform to modernize workflows, boost revenue per order, and improve adherence and patient experience.