Customer Support Representative

Civitas Learning(3 days ago)

RemoteFull TimeJunior$10,000 - $12,000Customer Support

About this role

Civitas Learning is seeking a Customer Support Representative to assist users through technical troubleshooting, answer inquiries, and support system configurations. The role focuses on maintaining data quality within their analytics platform and collaborating with cross-functional teams to ensure customer satisfaction.

View Original Listing

Required Skills

SQL
GitHub
JIRA
Linux
JSON
XML
Customer Support
Data Management
Communication
Database

Qualifications

Bachelor's Degree

About Civitas Learning

civitaslearning.com

Civitas Learning is an education-technology company that delivers analytics surfaced in AI-powered workflows to help higher-education institutions make smarter decisions, work in sync, and scale proactive student support. Its SaaS platform ingests campus data, applies predictive models and prescriptive insights, and delivers dashboards, alerts, and workflow tools to identify at-risk students and prioritize interventions. Civitas partners with colleges and universities to integrate with existing systems, align teams, and drive measurable improvements in retention, completion, and equity.

View more jobs at Civitas Learning →