Customer Support Specialist (Kelowna, BC)
Fullscript(9 days ago)
About this role
Fullscript is seeking a Customer Success Specialist to provide excellent support and build strong relationships with healthcare practitioners and patients across North America. The role focuses on delivering personalized assistance to enhance customer satisfaction and operational success, with a flexible, hybrid work environment based near Kelowna, BC.
Required Skills
- Customer Service
- Zendesk
- Communication
- Problem Solving
- Empathy
- Relationship Building
- Tech-Savvy
- Adaptability
- Teamwork
- Healthcare Knowledge
About Fullscript
fullscript.comFullscript is a digital health platform that helps healthcare practitioners build, deliver, and manage personalized supplement plans for patients. It combines a curated catalog of professional‑grade nutraceuticals with e‑commerce dispensing, clinical decision support, adherence and engagement tools, and reporting to capture clearer clinical insights. Integrated into clinical workflows, Fullscript streamlines recommendations, follow‑up, and recurring orders for practitioners focused on evidence‑based supplement protocols and ongoing patient care.
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