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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Playlist
The Customer Support Specialist at Playlist (Mindbody) provides escalated post-sale support to customers, primarily via telephone, and across email, chat, and web channels. The role focuses on resolving complex product-related issues, maintaining knowledge bases, and escalating to higher-level teams when necessary to retain customers and support revenue growth. The Specialist also mentors associates, follows internal support processes, and communicates product feedback to quality and development teams.
Company Size
1-10 employees
Playlist is a technology company that powers the experiences economy, bringing together a portfolio of brands including Mindbody, Booker, ClassPass, EGYM, and Kite into a suite of AI-driven SaaS, hardware, and consumer wellness products. Its brands serve fitness, wellness, beauty, and lifestyle businesses by providing tools for bookings, memberships, class discovery, and business operations, while helping consumers find and access in-person experiences. Headquartered in San Luis Obispo, CA, Playlist supports entrepreneurs, operators, and providers worldwide in growing their businesses and making wellness more accessible.
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Athletech NewsMindbody, ClassPass Unveil ‘Playlist’ as New Parent Brand
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Jan 15, 2026
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Playlist.
Playlist didn’t post a salary, so this is our estimate from similar listings.
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