Customer Support Specialist
Checkr(3 months ago)
About this role
A Customer Support Specialist at Truework (a Checkr company) serves as a front-line representative for users of the employment and income verification platform. The role supports a fast-growing, startup-like team focused on delivering trustworthy, transparent service while leveraging Checkr’s broader data platform. This position is part of the Customer Support organization and represents the company to a diverse customer base.
Required Skills
- Customer Support
- Technical Troubleshooting
- Multitasking
- Verbal Communication
- Written Communication
- Active Listening
- Time Management
- Cross-Functional Collaboration
- Knowledge Base
About Checkr
checkr.comCheckr is a background-check platform that uses AI and automation to make employment screening faster, more accurate, and more compliant. It offers APIs and integrations to streamline candidate onboarding, continuous monitoring, and decision workflows so employers can fill roles quicker and reduce friction in hiring. Companies across industries use Checkr to speed time-to-hire, improve candidate experience, and scale background screening globally while maintaining regulatory compliance.
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