Customer Support Specialist
LeagueApps(1 month ago)
About this role
The Customer Support Specialist at LeagueApps serves as a frontline representative, shaping partners' experiences and building confidence in the platform. This role supports sports organizations by ensuring interactions are clear, supportive, and solution oriented while helping drive partner success and long-term loyalty. The position also feeds customer feedback into product and experience improvements and represents the brand across touchpoints.
Required Skills
- Primary Contact
- Troubleshooting
- Customer Insights
- Knowledge Base
- Product Communication
- Collaboration
- CSAT Improvement
- Spreadsheets
- Image Editing
- Written Communication
+2 more
About LeagueApps
leagueapps.comLeagueApps is a youth sports management platform that helps leagues, clubs, camps and tournaments run registration, payments, waivers, scheduling, team and facility management. Its product suite includes online registration, mobile apps, custom websites, messaging, reporting and integrations, plus built‑in payment processing and compliance tools. Organizations use LeagueApps to centralize administration, reduce manual work, improve participant experience, and grow revenue through automated operations and data-driven reporting.
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