Datadog

Technical Support Engineer 1 - Sao Paulo

Datadog(1 month ago)

HybridFull TimeJunior$59,379 - $79,360 (estimated)Technical Solutions
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About this role

A member of Datadog’s Technical Solutions team serving as an in-house product expert who helps enable company growth by educating customers and ensuring their success. The role emphasizes developing deep product knowledge, contributing customer-driven insights to the product, and growing technically within a collaborative, hybrid work environment.

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Required Skills

  • Customer Support
  • Live Chat
  • Ticketing Systems
  • Screen Sharing
  • Troubleshooting
  • Integrations
  • Product Knowledge
  • Communication
  • Linux
  • Programming

+2 more

Qualifications

  • Computer Science or Engineering Major
  • Bootcamp Graduate
Datadog

About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.

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