Customer Technical Support Specialist ITALY
Cepheid(3 months ago)
About this role
The Customer Technical Support Specialist at Beckman Coulter Diagnostics provides frontline technical and customer support for diagnostic products, ensuring customers receive timely and accurate assistance. The role is part of the CTS & Coordination European Team based in Cassina de Pecchi, Italy, supporting the Customer Care Organization and call centre operations. The position contributes to the delivery of high-quality diagnostic services across the region.
Required Skills
- Technical Support
- Troubleshooting
- Customer Service
- Communication
- Documentation
- Product Knowledge
- Teamwork
- Compliance
- Multilingual
- Problem Solving
Qualifications
- High School Diploma
- Degree in Life Sciences
- Degree in Biomedical Engineering
About Cepheid
cepheid.comCepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
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