Superhuman

Digital Customer Success Manager, Grammarly for Education

Superhuman(10 days ago)

HybridFull TimeSenior$76,500 - $105,000Customer Success
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About this role

Superhuman is seeking a Digital Customer Success Manager to manage post-sales customer relationships, support adoption, and drive renewal and expansion efforts. The role is part of a team that aims to maximize the value for customers using their AI productivity platform, including products like Grammarly, Coda, and Mail.

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Required Skills

  • Customer Success
  • CRM
  • Salesforce
  • Account Management
  • Data Analysis
  • Renewals
  • Upselling
  • Customer Engagement
  • Email Campaigns
  • Onboarding
Superhuman

About Superhuman

superhuman.com

Superhuman is an AI-powered productivity suite that combines fast, keyboard-first email, collaborative docs, and AI assistants that work across the apps and devices you use. It emphasizes speed, clarity, and workflow automation—offering features like contextual AI writing and summarization, powerful search, and integrations to help users be more creative, strategic, and effective. Positioned as a premium, opinionated tool for professionals and teams, Superhuman aims to reduce friction and save time so users can focus on high-impact work.

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