Director of Customer Success (EMEA, LATAM, JAPAC)

Supermetrics(3 months ago)

HybridFull TimeDirector$142,731 - $190,898 (estimated)Customer Success

About this role

The Director of Customer Success, International at Supermetrics is a senior leadership role focused on shaping the global customer experience across EMEA, LATAM, and JAPAC while serving as the strategic deputy to the Global Director of Customer Success. The role operates at executive visibility during the company’s transition from startup to scale-up and helps define international CS strategy and organizational readiness for growth.

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Required Skills

Customer Success
International Leadership
MarTech
Change Management
Operations
Process Building
CS Tooling
Cultural Intelligence
Executive Presence
Stakeholder Alignment

+2 more

About Supermetrics

supermetrics.com

Supermetrics is a marketing intelligence platform that helps agencies and brands connect, manage, analyze, and activate their marketing data. It provides prebuilt connectors and data pipelines to pull data from ad, analytics, social, and CRM platforms into BI tools, data warehouses, and spreadsheets for reporting and analytics. Customers use Supermetrics to automate data collection, build dashboards, and centralize measurement across channels without heavy engineering. It integrates with popular destinations like Google Sheets, BigQuery, Snowflake, and Looker Studio to speed up insights and campaign optimization.