Customer Success Manager
Carta(1 month ago)
About this role
Senior, market-facing Customer Success role based in the UAE as Carta’s first flagship CS hire in the region. The position sits within the Corporations business unit’s Customer Success team and supports Carta’s private markets customers while representing regional customer needs to the broader international organization. The hire will help shape the local customer experience and contribute to scalable programs that support long-term growth and adoption.
Required Skills
- Customer Success
- Account Management
- Relationship Building
- Product Adoption
- Retention Growth
- Customer Engagement
- Churn Mitigation
- Cross-Functional
- Stakeholder Management
- Data Analysis
+4 more
About Carta
carta.comCarta is an equity management platform that helps startups, private companies, investors, and employees manage ownership, cap tables, valuations, and equity plans. It offers cap table software, 409A valuations, stock option administration, and tools for fundraising and secondary transactions (including its CartaX marketplace), plus fund administration services for venture firms and LPs. Carta centralizes compliance, reporting, and liquidity workflows with secure, audited software and managed services to simplify equity operations. Widely adopted by startups and investors, it integrates with payroll, HR, and legal processes to keep ownership data accurate and actionable.
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