(Senior) Strategic Customer Success Manager (m/f/d)
Flip App
About this role
A Customer Success Manager at Flip partners with Mid‑Market and Enterprise customers to ensure they realize the full potential of the Flip app. The role is part of a dedicated Customer Success organization (CS Management, Support, CS Engineering) and supports Flip’s mission to improve the employee experience for frontline workers. The position involves working with strategic clients across the EU and representing customer needs internally to influence product and service direction.
Skills
About Flip App
getflip.comFlip App is a social shopping platform and marketplace where users discover products through short-form video content and can purchase items directly in the app. The company combines creator-driven product reviews, e-commerce, and fulfillment for consumer brands and shoppers.
Recent company news
Business InsiderThe mysterious demise of a $1 billion social shopping app
Sep 12, 2025
NewsweekCalifornia TikTok Rival Once Valued at $1 Billion Shuts Down
Aug 30, 2025
SFGATECalifornia tech startup once worth $1 billion shuts down
Aug 29, 2025
ForbesFormer Iraqi Refugee launches Flip App Into Social Shopping Platform
Jun 6, 2023
TechCrunchFlip, the TikTok Shop rival, launches a creator fund that grants up to $100M of equity value
Jan 24, 2025
About Flip App
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Flip App.
Salary
$136k – $182k
per year