Director of Customer Success, Key Accounts
Darktrace(2 months ago)
About this role
The Director of Key Account Customer Success at Darktrace leads the function responsible for strategic, high-value global and enterprise accounts. The role serves as a senior customer advocate and cross-functional partner, representing customer needs across the organization and operating at an executive level to support long-term account relationships.
Required Skills
- Gainsight
- Salesforce
- Analytics
- Team Leadership
- Account Management
- Executive Engagement
- Retention
- Expansion
- Onboarding
- Risk Management
+2 more
About Darktrace
darktrace.comDarktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.
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