Director of Implementation & Activation
WeTravel(1 month ago)
About this role
The Director of Implementation & Activation at WeTravel oversees the global onboarding and activation process for new customers, ensuring a seamless transition to the platform for small, mid-market, and enterprise multi-day travel businesses. This role involves designing and implementing scalable processes for data migration, platform configuration, and customer training, while leading a high-performing global team. The Director will collaborate closely with Sales, utilize data to enhance customer experiences, and drive continuous improvement in implementation quality and efficiency. Frequent domestic and international travel may be required to engage with customers during the onboarding process.
Required Skills
- Onboarding Strategy
- Customer Activation
- Team Leadership
- Implementation Processes
- Systems Orientation
- Data Analysis
- Performance Metrics
- Process Improvement
- Client Engagement
- Global Scaling
+5 more
About WeTravel
www.wetravel.comWeTravel is a platform designed for organizing group travel, providing tools that enable travel planners and companies to manage bookings and payments seamlessly. Focused on enhancing the travel experience, it allows organizers to create custom trips, collect payments, and communicate with participants effectively. WeTravel aims to simplify the logistics of group travel, making it easier for companies and individuals to coordinate and execute their travel plans.