Activation Specialist
Dopay(1 year ago)
About this role
The Activation Specialist supports small and medium enterprise customers through the product activation and onboarding process, ensuring they are set up and ready to use the service. The role helps customers with technical and product questions, delivers trainings and documentation, and monitors adoption to drive satisfaction and retention. The specialist collaborates with sales, customer success, and support teams to ensure a seamless handoff and activation journey.
Required Skills
- Customer Onboarding
- Technical Support
- Product Training
- Troubleshooting
- Communication
- CRM
- Customer Success
- Problem Solving
- Team Collaboration
- Documentation
+2 more
About Dopay
dopay.comDopay is a financial technology company that specializes in cashless payroll solutions for businesses. It enables companies to pay their employees electronically through Dopay cards, which are powered by Mastercard, ensuring fast, easy, and secure transactions. By streamlining the payroll process, Dopay enhances efficiency and offers a modern alternative to traditional payment methods. Businesses can sign up for Dopay to improve their payroll operations and provide employees with convenient payment options.
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