Elite 0.5%
DoorDash Mexico(1 year ago)
About this role
The Elite 0.5% Customer Support Agent at DoorDash is a specialized Customer Experience role serving VIP and Elite customers, focused on delivering superior, empathetic service and friction-free resolutions. The role includes specialized training, coaching, and opportunities to influence KPIs and cross-functional improvements. Agents will help shape the Elite CX experience and have paths for career growth and leadership development.
Required Skills
- Empathy
- Adaptability
- Problem Solving
- Communication
- Training
- Data Tracking
- Escalation
- Case Ownership
- Staffing
- Quality Review
+5 more
About DoorDash Mexico
careersatdoordash.comNew Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.
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